Reached my destination in Kazak in 13 days. Quality is very good
16 Aug 2018 06:28
Satisfied with my purchase. Good value for money
30 Aug 2018 05:12
Excellent bag, very quality nice-resistant material. The cue stick is chubby, not as Other bags that to show through…, the quality is quite good. Gift wine with a padlock. Good store. Thank You
30 Sep 2018 08:23
The bag is made with high-quality material, my opinion, it's a strong bag. As a backpack, a bit uncomfortable, As for daily use- perfect, perfectly suitable for sports, Spacious.
1 Oct 2018 02:10
High Quality large suitcase)
8 Oct 2018 14:22
Product is as described, perfect for gym or to carry any other sports accessories. Bag is very light and the quality is excellent not too big not to small perfect medium sized I’m very happy with my purchase and the store is very good and trustworthy,good communication if there is some problem with the purchase just contact him u will get responded very fast by him. I recommend this store to everyone one... I would like to thanks the seller for their great customer service.
8 Oct 2018 18:02
Good quality bag, apparently is waterproof
15 Oct 2018 04:13
the delivery Came very quickly. Super top Quality. Completely fit the description.
26 Oct 2018 09:08
The Bag is good, many pockets to put stuff. There is a complete lock and has enough Space, a lot. I was not even able to fill it up with my fitness items. its waterproof,
14 Jan 2019 12:30
Very convenient bag. Not very large, but roomy. There are inside pockets as well as external… The zipper are great quality. Thick material. Can be used as a backpack.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Infinity Outfitters (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://infinityoutfitters.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.